Yukon Gold Data Privacy & Security
Privacy matters at Yukon Gold in Canada. We focus on protecting account details, securing payments, and providing clear choices about how information is used.
Navigation
We collect only what is needed to create an account, verify identity, and meet legal requirements. Unnecessary data is avoided, and access is tightly controlled.
Consent is requested clearly at each meaningful step. Permission prompts use plain language, with no pre-checked boxes or hidden statements.
- Request updates to stored information through account settings or support.
- Adjust communication preferences in the account dashboard.
- Choose opt-in options for marketing and product updates.
- Report suspected anomalies through dedicated channels for quick review.
Data Security & Encryption
We protect transaction data and account activity using encryption and secure infrastructure. Payment operations run through secure gateways, with monitoring designed to detect misuse.
All registration input, balance views, and financial operations are transmitted using TLS 1.3 encryption. This protocol uses at least 256-bit cipher strength to reduce interception risk.
We do not store card numbers, e-wallet credentials, or transaction summaries in unencrypted form, aligning with PCI DSS requirements. Sensitive profile data is tokenized before it is stored in databases.
Platform defences include firewalls with custom rulesets, DDoS mitigation appliances, and role-based access controls. Unusual session behaviour is flagged automatically for investigation.
If repeated login attempts occur from an unknown location, access may be temporarily restricted and then manually verified. Transaction monitoring also helps trace suspicious deposits or withdrawal attempts in CAD.
Personal Data & Retention
When you register, submit identification documents, or start a transaction, you provide certain personal details. This usually includes your full name, date of birth, contact information, and preferred payment method.
Verification follows AML and KYC requirements and supports Canadian regulatory compliance. Supplementary documentation may be required to confirm authenticity and reduce unauthorised access.
For quality control and dispute resolution, conversations with support staff may be saved in chat and email. Automated tools may also record device type, IP address, browser settings, and session activity.
Only trained staff can access private records, and only when necessary to perform their job. Storage solutions are checked regularly to meet Canada rules on security and retention.
After account closure, information is kept only as long as law or contractual duty demands. Transaction records are retained only as long as Canada financial laws require.
Your Rights & Requests
Players in Canada can manage stored records with practical options for access, correction, and erasure. Requests may require proof of identity to prevent unauthorised disclosure.
- Request a summary of stored information via the dashboard or contact form.
- Receive a full overview within 30 days in typical cases.
- Update contact details, payment methods, and preferences in account settings.
- Request deletion by contacting support to start the secure erasure process.
When an account is erased, access is stopped, personal information is hidden, and identifiers are deleted from active systems. Some data may be retained where Canadian AML or dispute-resolution obligations require it.
Once the process is complete, any remaining credit in CAD is returned to the registered payment method, after compliance checks. We also keep records of privacy-related questions and actions for accountability.
Multi-Factor Sign-In Protection
We encourage stronger sign-in protection, because credentials alone can be targeted. Multi-factor authentication adds a second step to account access and helps reduce takeover risk.
Multi-factor authentication (MFA) can use time-based one-time passwords (TOTP) alongside standard credentials. Two-factor authentication is required for all login attempts and withdrawal requests involving CAD for every registered account.
This method uses a password plus a one-time code sent by SMS or an authenticator app. Staff also receive ongoing cybersecurity training for secure handling of sensitive details.
Independent security companies perform regular audits to identify and address weaknesses. Audit outcomes are available upon request for transparency in Canada.
Key Privacy Controls at a Glance
| Area | CAD Range | What It Covers |
|---|---|---|
| Consent & permissions | — |
|
| Your control over records | — |
|
| Access controls & staff handling | — |
|
| Security logging & transparency | — |
|
| Payments, encryption & monitoring | $ |
|
| Retention & closure rules | — |
|
| Legal review & cross-border safeguards | — |
|
| Age & responsible gaming notices | 1000CAD + 250 FS |
|
Privacy Support & Contact
Support specialists are available 24/7 to handle privacy questions and account-specific requests. If something looks unusual, contact support promptly so we can review it securely.