Play Responsibly at Yukon Gold
In Canada, safe play starts in your account profile, where the key controls are easy to access. Age verification is completed during registration by checking identification against Canadian requirements. Clear CAD transaction history helps you review activity and reduce disputes.
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Privacy and security are built into day-to-day account use. Financial transactions use TLS 1.2+ encryption, and payment processing runs through PCI DSS-certified gateways. Logins and withdrawal requests require two forms of verification for added protection.
- Turn on two-step verification to receive an SMS or email code.
- Review your full CAD transaction history in your profile.
- Set deposit notifications to spot money movement quickly.
- Use privacy settings to opt out of promotional messages.
If you suspect unauthorized access, contact support immediately. Our security team can lock funds, freeze transactions, and start an investigation right away. We never sell or share personal information with third-party marketers.
Account Tools at a Glance
| Tool | Min–Max (CAD) | Timing & How It Works |
|---|---|---|
| Deposit limits (daily/weekly/monthly maximums) | $ (limits set by the user; exact amount not specified) | Set via profile financial controls (time not specified) |
| Bet limitations (per session/daily/custom period) | $ (cap the highest total wagered; exact amount not specified) | Applies until the period ends (e.g., when the upper limit is reached, no more bets until the period ends) |
| Session time controls + reminders | $ (not applicable) |
|
| Time-out / “Take a Break” (temporary suspension) | $ (not applicable) | 24 hours to several weeks (also described as 24 hours to six weeks) |
| Self-exclusion (longer restriction or permanent removal) | $ (pending deposits/withdrawals handled as usual; balance paid out per withdrawal rules) | At least six months (and access remains blocked until the full exclusion period is over) |
| Withdrawal lock (secure pending cash-outs) | $ (prevents reversal so funds reach external accounts) | After making a withdrawal request: go to the cashier page and choose to lock it |
| Account security response (lock funds / freeze transactions / investigate) | $ (funds can be locked; transactions can be frozen) | Right away |
| Help & counselling resources (Canada-focused) | $ (not applicable) | 24/7 availability (advice and emotional support) |
Avoiding Unplanned Spending
Budget control is most effective when you set boundaries before you deposit. Weekly self-assessment tools and customizable deposit limits let you choose a structure that fits your plan. You can set limits by day, week, or month to keep expectations clear.
Deposit limits reduce unplanned top-ups and help keep play aligned with your budget. Reductions apply instantly, while increases require a waiting period, typically 24 hours, for security. Your CAD transaction history also makes it easier to spot patterns early.
- Set deposit maximums for a day, week, or month.
- Review top-up history to confirm you stayed within your boundaries.
- Enable alerts as you approach your configured limits.
For added peace of mind, you can use payment options like Interac or e-wallets. These methods add a layer of protection because we don’t receive card or banking information directly. You can also set notifications to alert you whenever deposits or withdrawals occur.
Monthly Limits & Play Controls
Time and wager controls complement deposit limits by shaping how each session runs. Bet limitations let you cap the highest total wagered per session, daily, or within a custom period. Once the upper limit is reached, betting pauses until the period ends.
Session controls keep time visible while you play. Set a limit per login, such as 30 minutes or 1 hour, or choose any other value you like. A countdown shows remaining time, and you’ll need to log in again once the session ends.
- Use session reminders for on-screen reality checks.
- Pair time limits with wager caps for a stronger routine.
- Lock your account for a short break when you need space.
Each tool works on its own, but they’re often most effective when combined. The aim is steady oversight rather than constant restriction, so you can stay on top of your CAD balance. If you’d like guidance, support can walk you through the available settings.
Breaks, Time-Outs & Exclusions
Taking a break should be simple and immediate. Account controls support time limits, quick pauses, and cooling-off periods with minimal steps. If you want a stronger boundary, self-exclusion restricts access to your account and wagering options.
You can choose a short-term break from 24 hours to six weeks, or select a longer-term removal of at least six months. During exclusion, account access is blocked and promotional messages are stopped. Access remains blocked until the full exclusion period ends.
For permanent removal, contact customer service through live chat or email. Requests are usually handled within 24 hours, using registered contact details only. We can’t accept requests from third parties.
- Pending deposits and withdrawals are handled as usual during self-exclusion.
- Your CAD balance is paid out according to withdrawal rules.
- Ask to block access across the same network if needed.
- Consider using blocking software for additional friction.
If you notice warning signs, it’s best to act early. Chasing losses, feeling anxious when cutting back, or hiding activity from people close to you can all indicate growing risk. Self-assessment quizzes, cooling-off options, and confidential support resources in Canada can help you reset quickly.
If you want help choosing limits or starting a break, reach out to support. Help is available 24 hours a day, 7 days a week for assistance with these options.
18+ only. If you notice symptoms of gambling addiction, seek help from a professional.