Yukon Gold Rules: Terms & Conditions

Clear rules help keep play predictable across Canada. We outline them before any deposit, wager, or withdrawal.

Our Terms & Conditions explain how we handle personal information, eligibility, betting conduct, and the accuracy of your balance in CAD. Following them helps protect your account and supports fair participation.

This platform is intended for users aged 18 and older, and we verify the minimum legal age during registration. You must provide accurate details at sign-up and keep them up to date, because false or incomplete information may lead to suspension or closure.

Identity Checks & Registration

Identity checks come first, because account access and withdrawals depend on verification. We also monitor activity to detect irregularities, prohibited practices, and collusion.

Registration requires your full name, date of birth, and a current address in Canada. We also ask for a working phone number and email address, and you must confirm the email.

To verify your identity, you upload clear government-issued identification, such as a driver’s licence or passport. We also request proof of address, such as a utility bill or bank statement that is not older than three months.

Submitted documents are typically reviewed within 24–48 hours, and we send status updates by email. If anything is missing or unclear, we may request additional documents to avoid unnecessary delays.

• Use a strong, unique password and keep login details private.
• Do not let anyone else play or transact through your profile.
• Review transaction history regularly and report issues quickly.
• Expect extra checks if activity appears unusual or inconsistent.

Deposits & Withdrawals

Funding is available through secure deposit channels that support CAD. We process withdrawals only after verification checks and any required proof is completed.

Deposits can be made with bank cards (Visa, Mastercard), e-wallets (Skrill, Neteller), prepaid vouchers (Paysafecard), or direct bank transfers. Most digital payments update the balance right away, while bank transfers can take up to two business days.

Withdrawals generally follow the same method used to deposit, subject to applicable rules. Only personal financial instruments that match the registered name are permitted for deposits and withdrawals in CAD.

Requests are handled within 48 hours, and transfer time depends on the chosen method. E-wallet transfers usually arrive within 24 to 48 hours after approval, while bank cards and wire transfers can take up to 5 business days.

Before releasing funds, we may reconfirm personal information to ensure it is correct. Transaction fees may apply for currency conversion or for using a payment service.

Bonuses & Promotions

Promotions can add value when you follow the specific criteria. Every promotional credit or bonus offer is governed by its own rules.

Before you opt in, review the related terms, because wagering milestones and expiration dates can affect any supplementary balance in CAD. Each accepted bonus includes a rollover requirement that is usually shown as a multiplier, such as 30x.

Different game categories may contribute to rollover in different ways, so progress can vary by activity. If you try to withdraw funds before meeting the rollover requirement, you lose the bonus and any winnings linked to it.

Only bets within allowed limits count toward offer progress. Playing restricted games while an incentive is active can void the benefit, and misuse of offers can lead to forfeiture and access restrictions.

Customers can only have one active bonus at a time, unless stated otherwise in the offer terms. If you need clarification on an incentive, support can help you confirm how it applies.

Security & Responsible Play

We protect player data and payment processes with security measures designed for Canadian users. Personal information provided during registration and verification is handled in line with Canada privacy laws.

Access to client files is limited to staff with the appropriate clearance and permissions. We also run regular audits and penetration testing to keep protections aligned with new threats.

For transactions, we use TLS 1.3 encryption to protect deposits and withdrawal requests. Two-factor authentication is required for changes to your financial profile, such as updating a linked card or bank account.

Withdrawals require a multi-step identity check that may include documents or biometric confirmation, depending on where you live. If login or transaction behaviour appears suspicious, we suspend the account until identity is confirmed.

We also support responsible participation and provide tools that let you limit spending or frequency of play. If you notice symptoms of gambling addiction, seek help from a professional.

Complaints & Dispute Resolution

If you spot a problem with account activity, a transaction, or a promotion, report it within seven (7) days. We investigate through an internal complaint process based on the information you provide.

Most resolutions are completed within fourteen (14) days, unless a deeper review is needed. If a solution cannot be reached, registered customers may take complaints to an independent alternative dispute resolution body authorised in Canada.

If you plan to play, start with registration and complete verification early. This helps keep deposits, bonus participation, and withdrawals smoother later.